Quality Control

It is the aim of Biddulphs to provide an excellent service that meets our customers' expectations. In order to achieve this, the company carries out extensive training and has drawn up very detailed operational procedures and quality controls.

In order to ensure that we maintain the high standards that we strive to achieve, Quality Control forms are issued to all customers. One is attached for your convenience in order that you can evaluate the service that you have received.

Please ensure you complete your move details at the top of the form in order for us to track your delivery.
For further information e-mail us:
biddulphs@biddulphs.co.za

Your Comments Really Do Count

Customer:
E-mail:
Consultant:
Vehicle No.:
Date:
Removal From:
Removal To:
Ref No.:

.
Excellent
Good
Fair
Poor
Standard of Sales Staff:
Attitude and co-operation of office staff at origin:
Appearance and neatness of supervisor and crew:
Performance of supervisor and crew:
Standard of packing and materials:
Attitude and co-operation of office staff at destination:
Overall standard of the move:
Was our vehicle on time to load:
Yes
No
Was our vehicle on time to deliver:
Yes
No
Please advise how we may improve our service:

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