Biddulphs International is a household goods transportation company based in South Africa, Zimbabwe and Botswana, specialising in overseas shipping, removals, storage and commercial distribution.

We know the way around Southern Africa and the world.

Biddulphs Removals & Storage S A (Pty) Ltd was established by the late Fred Biddulph in 1928 in Harare, Zimbabwe. In 1966 the company established a South African operation based in Pretoria. Since then the operation has been expanded to all main centres in South Africa, and Biddulphs now have ten branches in South Africa, three in Zimbabwe and one in Botswana. All branches have fully-staffed offices, vehicles and modern warehouses. Selected and trained agents have also been appointed in other areas to supplement the branch network. In addition, a separate specialist division was established to undertake Overseas Removals. All branches are equipped for overseas moving and the four main ports in South Africa are utilised. These are situated in Cape Town, Durban, Port Elizabeth and Johannesburg. Biddulphs has over the past few years developed wide experience with the handling of contracts for large corporate companies.

Biddulphs International are members of:

• PMA Professional Movers Association of South Africa
• SAIMA South African International Movers Association
• FIDI Our Johannesburg Branch is a member of the prestigious FIDI World-wide Moving Association based in Brussels, which has a world-wide membership.
• BAR The British Association of Removers
• HHGFAA Household Goods Forwarders Association of America
• Unigroup Worldwide UTS which has over 1500 global service centers on six continents. Biddulphs are shareholders in and members of this prestigious organisation.
  
  

Membership of these organisations ensures that the highest standards of service are upheld in the removal industry. We hold the highly regarded FAIM (FIDI Accredited International Movers) qualification. It is a specialised accreditation based on ISO principles but directed specifically at the international removals industry, and the standards are being raised regularly. Re-audits are undertaken every two years.  It is our intention to maintain this very high standard of professionalism. As a privately owned, independent company Biddulphs has a business philosophy of providing clients with an efficient professional service at an economical cost. Biddulphs also has group certification for ISO 9001/2000 for its international Operations.

The Biddulphs management team has an average of over 17 years' service in the company per person. Besides the experience they have, all management personnel are in possession of University of Johannesburg Road Transport Diplomas or Certificates and/or are members of the Chartered Institute of Transport.

True to the Company's Affirmative Action Policy, staff are encouraged to further themselves through studies and training. Staff can enter the diploma courses at University of Johannesburg. Administrative staff are trained on various computer programmes. Due to the fact that the company's fleet is nearly 100% Mercedes, technical staff are sent for training at Daimler on a regular basis in order to maintain the fleet to the high standards required by Mercedes. Previously disadvantaged individuals are trained on the Adult Basic Education Training programme in order that they can learn to read and write in English. Biddulphs has built a customised training centre in Johannesburg and is the first company to have its training programme for packers, porters and loaders accredited by the Transport Education and Training Authority.

Apart from these courses, in-house training is done on a regular basis in order that staff can remain abreast of developments in the transport field.

The fleet ranges in volume from rigid units of 10 cubic metres to double combinations of 140 cubic meters. The average age of the fleet is 4,5 years and is owned and not leased. The majority of our fleet is Mercedes Benz.

All new trailers are constructed with air suspension as a standard provision. This may not be deemed to be unusual by European standards but in South Africa it is very unusual, as most trailers have conventional springs which give a harder ride.

All vehicles have satellite tracking and all new vehicles have on-board computers for monitoring and controlling, with older units being equipped with tachographs.

• To be the preferred supplier in the domestic, international and office removal markets and associated services.
• To develop a specialised commercial distribution and logistics business.

It is our mission to create an organisation which:-

• Provides excellent service.
• Meets our customers' expectations.
• Provides a cost-effective service without compromising safety, quality or the environment.
• Encourages the development and advancement of all employees without discrimination.
• Conducts operations with concern for the environment and minimises any possible adverse impact on the environment.
• Produces favourable returns on investments.

	(Johannesburg)

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